Last Updated: 1 November 2026
This page explains how to delete your GrowthStart data, including data we received when you signed in with Facebook or LinkedIn. GrowthStart means GrowthStart (Pty) Ltd, registration number 2016/178338/07, Cape Town.
How to ask us to delete your data
- Email [email protected] with the subject "Data deletion request". Send it from the email address on your GrowthStart account, or tell us which address you signed in with.
- If you signed in with Facebook or LinkedIn, say so. We use that to find the profile details we received from them.
- We may reply to confirm that the request is from you. We do this to protect your account.
- We delete your data and confirm by email within 30 days of your request.
You can also remove GrowthStart from your Facebook or LinkedIn account settings (under connected apps). That stops new data being shared with us. To have the data we already hold deleted, send us the email above.
What we delete
- your GrowDash account, profile and contact details;
- the name, email address and profile picture we received from Facebook or LinkedIn;
- your SiteHub site and its content, your ContentEngine settings and articles, your mailing list and your support history. A cancelled site and its backups are permanently deleted within 30 days.
What we keep
Records we must keep by law or need to settle a dispute, mainly invoices and payment records, for about 5 years for tax and accounting purposes. We keep them only for that purpose and then delete them. Unused top-up credits are lost when your account is deleted.
More detail on how we handle your information is in our Privacy Policy. To end a subscription first, see Cancellations and Refunds.