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Contact forms, the contact pop-up and spam protection

· Help Center · 1 min read

Your SiteHub site's contact form can be a section on a page or a pop-up that opens from your menu or a button.

What visitors fill in

Name, email (or phone) and a message. You can add a "What is this about?" menu with your own choices, such as "Request a quote", "Feedback" or "Something else", so you can see at a glance what each message is for. Required fields are marked, and a wrong email address is pointed out before the form is sent.

Where messages go

To the email address (or addresses) you've given us, and a copy is kept so nothing gets lost if an email goes astray. Reply to the visitor straight from your inbox.

Spam protection

Forms use Cloudflare's spam check, which stays out of the way for real people and only shows a check when it needs to, plus a hidden field that bots fill in and people don't. Messages that fail are not delivered.

Booking requests

A separate booking form takes the date and type of event. Switch it on in place of, or next to, the contact form.

If a message doesn't arrive

Check your spam folder, then raise a support ticket with the visitor's name and the time they sent it.

Contact forms, the contact pop-up and spam protection