You can cancel SiteHub at any time, with no lock-in contract.
How to cancel
In GrowDash, or by email to [email protected] from the address on your account.
What happens next
- Your site stays online until the end of the period you've already paid for, and you are not billed again.
- We keep a final backup for 30 days after your service ends, so that you can still ask for it. Then we delete your site, its backups and its database.
- If you change your mind within those 30 days, contact us and we can restore your site.
Taking a copy with you
Ask for an export before your service ends, by support ticket. We give you your pages and text, your pictures, your blog posts, and your subscriber list as files you can keep.
Refunds
Our services start the moment you sign up, so subscriptions aren't refundable except in the cases set out in our Cancellations and Refunds policy.
ContentEngine
If you also use ContentEngine, the articles it published stay yours and stay on your site. Top-up credits are removed if your account is deleted.