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How email works on SiteHub

· Help Center · 1 min read

There is nothing to connect or configure for your site to send email. We handle it, and it works in three ways.

1. Alerts from your contact form

When a visitor sends a message through your contact or booking form, we email you at the address on your account, so you can reply to the visitor straight away. You can add more addresses for the alerts.

2. Confirmation and unsubscribe emails

If your site has a newsletter sign-up, a new subscriber gets a confirmation email with a button to press, and only confirmed people are mailed. Every email has an unsubscribe link, and a one-click unsubscribe button in most email apps.

3. Newsletters and new-post emails

Newsletters go to your confirmed subscribers from news@yourdomain. This needs your own domain, because the sender address uses it. We set up the sending authentication for your domain so your emails are trusted and reach inboxes.

Limits

Each plan has a monthly allowance of emails and a maximum number of subscribers. See plans, limits and upgrading. Mailing lists are available from the Standard plan.

What SiteHub does not do

SiteHub sends your website's emails. It doesn't host your mailbox. For addresses like [email protected] see setting up email for your domain.